Please read through the following information before you process your reservation.

WAIVERS

All tours are subject to the signing of a waiver releasing The Whale Centre from liability. Reading, understanding, and accepting the terms of this waiver is necessary in order to take part in any tours operated by The Whale Centre. All minors (18 years and under) must have a parent or guardian sign on their behalf. If you do not accept the terms of this waiver agreement, you will not be allowed to participate in the excursion. You acknowledge that the waiver has been made available to read and to accept in advance of finalizing your booking and that you agree to the terms of this waiver.

BOOKING FEES

In addition to the listed fees on this page, all bookings will have the additional fees added at checkout:

  • 5% GST

  • $3.00 Clayoquot Access Fee (Per Person)

  • $15.00 MHSS Fee (Hot Springs only)

  • $4.00 BC Park Fee (Hot Springs only)

  • $10.00 Fuel Surcharge (Per Person)

TOUR MINIMUM

The Whale Centre reserves the right to cancel any departure tour when minimum numbers and reservations have not been met (numbers vary for tours). We will do all we can to reschedule or accommodate guests reserved on any departure with insufficient reservations.

PASSENGER POLICY

If you suffer from severe motion sickness, please keep in mind that seasickness is best prevented with an over the counter remedy and taken well before the tour begins.

This is an adventure. Ocean conditions can vary and may turn rough at times. Open water tours may not be suitable for everyone.

We are not responsible for lost, damaged or stolen items, including all audio visual and camera equipment.

No alcohol or drug use permitted prior to, or during, our tours.

Dogs are not permitted on the tours. If you require a dog sitter we are happy to recommend one to you.

Open ocean boat tours are not recommended for people with neck, back, joint injuries or if you are pregnant.

Meals, food or coffees are not allowed on the boats at this time.

All promos and coupon must be redeemed at the time of purchase of the tour, not afterwards.

Some tours are not suitable for pregnant women or those with serious back and neck injuries. Please let us know of any such conditions at the time of your booking.

AGE GROUPS

Students are 13 - 19 years of age, and seniors are 65 +. Please provide ID to confirm.

CANCELLATION POLICY

In the event that The Whale Centre must cancel a tour due to weather or sea conditions, you will have the first opportunity to reschedule your tour or collect a full refund. If you decide to change your plans and wish to cancel your tour, you can cancel via by phone up to 48 hours prior to the appointment. If you change your plans change and you wish to cancel your booking or reduce the number of passengers, a 48-hour notice is required to do so otherwise you will be charged to the credit card you have provided to hold your reservation.

COUPONS & DISCOUNTS

  • Valid for Whale Watching, Bear Watching and Hot Springs Tours.

  • Valid for ADULT rates only.

  • Enter promo code at checkout to redeem when available.

  • Cannot be combined with other discount offers or coupons.

  • Offer is non-transferable and not valid for cash or cash equivalent.

  • Must be redeemed with purchase of tour, not afterwards.